Is Verizon down for you? Here's what's going on

Aug 12, 2026 — 2:26 PM ET

• Verizon’s network appears to be down.
• Thousands of the carrier’s customers are reporting that the network is down.
• We’re seeing reports in New York, Washington D.C., Chicago, and Los Angeles.

If you’re a Verizon customer, you might run into a little trouble if you’re trying to get in touch with someone. The wireless carrier appears to be experiencing a massive outage.

Thousands of users are reporting on Downdetector that Verizon’s network is down. According to the website’s graph, it appears that reports started coming in around 12:40 PM ET. At its peak, there were over 2,500 reports of an outage. That number has now dipped to a little below 2,000.

Based on the heat map, it seems the outage is affecting users across the country. It seems that New York, Washington D.C., Chicago, and Los Angeles are the hardest hit spots on the map.

We’ll keep an eye on the situation. When the network comes back online, we’ll update this article.