MTR passenger’s hand caught in door while trying to retrieve item from tracks

Video shows passenger kneeling at train door with left hand trapped while knocking on the glass with his right hand and saying, ‘Please open the door’

Hong Kong’s rail operator confirmed on Sunday that a passenger’s hand was caught in a train door after he tried to retrieve something that had fallen onto the tracks, warning travellers not to attempt to pick up dropped items themselves.

In a response to inquiries from the South China Morning Post about a video circulating on social media, the MTR Corporation said the incident occurred at 10pm on Friday, on a train that had just left Tiu Keng Leng for Po Lam.

In the footage, the passenger is seen kneeling at the train door with his left hand trapped while knocking on the glass with his right hand and repeatedly saying, “Please open the door.” Other passengers nearby try to calm him down.

According to the rail operator, another passenger activated the emergency intercom to alert the train captain that a passenger’s hand was caught in the train door.

The captain then arranged for the train to return to Tiu Keng Leng station, where staff went to the platform to assist and call an ambulance.

Staff later established that the passenger had been trying to retrieve a dropped item from the track area. It was recovered and returned to him.