Uber has announced sweeping layoffs, the latest tech giant to make a cull of employees in favor of AI.

The company laid off 10 percent of its customer service department Wednesday to “simplify operations, strengthen in-person collaboration, and continue to embrace AI,” a company spokesperson told Yahoo Finance.

“Our organization has become too complex and siloed,” Uber Vice President of Global Community Operations Megha Yethatika told staff Wednesday, in an email obtained byYahoo. “To unlock this potential, we need an effective organization to layer AI on.”

The layoff represents a small slice of the ride share company’s more than 40,000 global employees.

This is the second time in the past two months Uber has laid off staff.

Uber axed 23 percent of its People and Places division - human resources, facilities, and recruitment - in June, a month after the company appointed Jill Hazelbaker as president and CCO, Bloomberg reported. The June layoffs were not related to AI, the company told CNBC.

The Independent contacted Uber for comment.

Tech-dependent companies like Uber have carried out waves of layoffs in 2026, many of which were driven by AI advancements, according to an analysis of tech sector layoffs by U.K.-based investment firm TradingPlatforms. The company noted that U.S.-based tech giant Oracle has laid off the most employees this year at 25,254 people.

Oracle’s AI-related cuts may not be over this year, either.

“We may initiate new restructuring plans in the future. In addition, the adoption and deployment of AI technologies across our operations have resulted, and may continue to result, in reductions to our workforce,” the company stated in a Securities and Exchange Commission filing last month.

AI played a role in popular task management platform Monday.com laying off 20 percent of its workforce - 630 employees - on Wednesday, according to TechCrunch.

AI layoffs will become more common in the years to come, according to AI firm Cognizant. The company estimates that 93 percent of jobs “could be impacted in some way,” and that the world has arrived at that figure six years earlier than first thought.

“The technology, in short, is affecting more jobs, faster, and to a greater extent than we anticipated,” the company noted in a recent analysis.

Not all major tech layoffs layoffs are related to AI, though. Amazon, which has cut 17,094 jobs this year, according to TradingPlatforms, laid off around 16,000 staff in January.

“We've been working to strengthen our organization by reducing layers, increasing ownership and removing bureaucracy,” Senior Vice President of People Experience and Technology Beth Galetti said.