When a 9 year partnership … breaks down in the Agent Era. Podium co-founder and CEO Eric Rea posted last week that ServiceTitan gave roughly 1,000 shared customers about 30 days’ notice that the Podium integration was being switched off, in the middle of peak HVAC season, after nine years as a partner. ServiceTitan says... Continue Reading
ServiceTitan Just Shut Off Podium’s Integration for ~1,000 Shared Customers. Why? Agents Turned a 9-Year Partner Into a Direct Competitor.